Terminal & Kiosk overview

The Terminal is your on-site check-in tool. It runs in a web browser on a phone, tablet, or a physical check-in kiosk and walks through a short sequence of steps to admit each attendee.

How it's built

The Terminal is a wizard made of blocks (steps) that you arrange yourself. The core steps are:

• Scan QR Code — the camera reads an attendee's ticket QR code.
• Finish — confirms the check-in and resets for the next person.
• A payment prompt can also appear if an attendee still owes a balance at the door.

You configure these steps in the terminal builder — see Configuring your terminal flow.

Two ways to run it

• Staffed — a team member operates the device and scans tickets.
• Self-service kiosk — set up a device and let attendees check themselves in.

Self Service

If you are running self service, whether in a rented kiosk, or simply an ipad, you want to make sure that participants cannot exit the terminal. To ensure a seamless experience download the FireVue Events Terminal app.

• Apple App Store: FireVue Events Terminal (iOS)
• Google Play Store: FireVue Events Terminal (Android)

Simply log in with your usual credentials — email and password, Google, or Apple (on iOS) — and the app will list all available events to launch the terminal.

To ensure that the user cannot exit the app, enable guided access:

• iOS instructions on how to start guided access, to disable exiting the app.
• Android instructions on how to enable app pinning, to disable exiting the app.

No ticket to scan?

When someone can't present a QR code, check them in by name from the check-in view in your dashboard. See Scanning & manual check-in.

Watch arrivals live

The check-in view shows who has arrived in real time, so you always know where things stand.