Learn FireVue Events
step by step
Clear, practical guides that walk you through every part of the platform — from your first event to advanced workflows.
Getting Started
7Get Started
Go from a brand-new account to a live event — and a roadmap for filling in the details afterwards.
Read guideCreate your account & organization
Sign up, create your organization, choose your address and plan — your home base for every event.
Read guideCreate your first event
Spin up an event in seconds — then set the essentials like date, time, and location.
Read guideBuild a registration form
Use the drag-and-drop Form Builder to collect exactly the information you need from attendees.
Read guideShare & publish your event page
Get your event's public link, make sure registration is open, and share it with the world.
Read guideCheck in your guests
Use the Terminal to check attendees in on event day — by QR scan or by name.
Read guideKey concepts & glossary
The handful of terms that show up everywhere in FireVue Events, explained in one place.
Read guideOrganizations & Team
5Organization settings reference
A tour of everything you can configure on your organization settings page.
Read guideBranding your organization
Set your logo, favicon, and brand colors so every page and email looks like you.
Read guideInviting & managing your team
Bring colleagues into your organization, set their roles, and manage access.
Read guideRoles & permissions
What each role can do, and how organization and event roles work together.
Read guideManaging multiple events
How one organization holds many independent events — and what they share.
Read guideBilling & Plans
4Plans & what's included
How plans work — the limits, features, and per-ticket fee that come with your subscription.
Read guideManaging your subscription
Upgrade, downgrade, switch billing interval, update payment details, or cancel.
Read guideTicket fees & commission
How the per-ticket commission works on paid registrations.
Read guideBilling FAQ & invoices
Where to find invoices, how VAT is handled, and answers to common billing questions.
Read guideEvents
7The event dashboard tour
A quick tour of every section of an event and what each one is for.
Read guideEvent settings reference
Every option you can configure for an event, grouped by what it controls.
Read guideThe event lifecycle
How an event moves from setup to event day to wrap-up — driven by dates and capacity.
Read guideAdding event team members
Give someone access to a single event without adding them to the whole organization.
Read guideDuplicating events & plugins
Reuse setup by copying a plugin, sending a plugin to another event, or duplicating a whole event — without touching participant data.
Read guideThe participants mobile app
Give attendees a native app with your event pages, their ticket, and a tab bar you design — built with the same page editor you already know.
Read guideChat, groups, and communities
Connect attendees and your event team through direct messages, private groups, discoverable communities, and the event channel.
Read guideRegistration & Forms
9Form Builder overview
How the drag-and-drop sign-up form editor works, from fields to publishing.
Read guideField types reference
Every field you can add to a registration form and the options each one offers.
Read guideRequired fields & validation
Make fields mandatory and set rules so you collect clean, complete answers.
Read guideFree & paid registration
Set a ticket price, sell tiers and add-ons, and choose how attendees pay.
Read guideCollecting payments with Stripe
Connect your Stripe account so attendees can pay online, and understand payouts and refunds.
Read guideCapacity, availability & waitlists
Control how many can register, when sign-ups close, and what happens once you're full.
Read guideConfirmation & notification emails
What attendees receive after registering, and how to customize it.
Read guideApple & Google Wallet passes
Give attendees a phone-ready ticket they can add to Apple Wallet or Google Wallet.
Read guideRegistering multiple people
Let one account sign up several people — like a parent registering their children — each as a separate registration.
Read guideWeb Builder
7Web Builder overview
Design public pages with a visual, drag-and-drop editor — no code required.
Read guideBuilding your event page
A practical walkthrough of designing a page block by block in the Web Builder.
Read guideLayouts: shared headers & footers
Build a header, footer, or other shared structure once and reuse it across pages.
Read guideOrganization vs. event pages
When to build pages at the organization level and when to build them on an event.
Read guideAdding images & video
Put images and video on your pages — hosted on a fast CDN so pages stay quick.
Read guidePage settings, slugs & navigation
Control each page's address, visibility, nesting, and how visitors move between pages.
Read guideSEO & multi-language pages
Publish in several languages and give your pages clean, search-friendly addresses.
Read guideOn-Site & Check-In
5Terminal & Kiosk overview
What the Terminal is, how it checks people in, and how it runs on event day.
Read guideConfiguring your terminal flow
Build the check-in wizard step by step in the terminal builder.
Read guideScanning & manual check-in
Admit attendees by scanning their ticket, or by name when there's no code to scan.
Read guideThe check-in view & live attendance
Monitor who's arrived and check people in by name from one dashboard.
Read guideCheck-in troubleshooting
Fixes for the most common hiccups at the door — scanning, duplicates, and payments.
Read guideParticipants & Data
4Managing your participant list
View, search, sort, and edit everyone who has registered for your event.
Read guidePayment & check-in status
How to read the payment and check-in columns, and the actions behind them.
Read guideExporting participant data
Download your participant list with their answers for offline use and reporting.
Read guideAnalyzing attendees with AI
Ask plain-language questions about your sign-ups and get instant answers.
Read guideAnalytics
4Analytics overview
The two kinds of analytics FireVue gives you, and where to find them.
Read guideRegistration & revenue analytics
Track sign-ups, payments, and revenue for your event at a glance.
Read guideWeb analytics: traffic & referrals
See how many people visit your pages, where they come from, and what they use — privately.
Read guideSignup form insights
See how everyone answered each question on your signup form, visualised by answer type.
Read guideDrive & Calendar
4Drive: storing & sharing files
Upload, organize, and share files for your organization and events.
Read guideCo-editing documents
Create documents in Drive and edit them together, in real time.
Read guideCo-editing sheets
Create spreadsheets in Drive, work on them together in real time, and use formulas.
Read guideCalendar: planning & publishing
Plan your event's schedule and share it with attendees.
Read guidePlugins
7Plugins overview
Optional add-on features you can switch on per event to do more.
Read guideSeating: reserved seat maps
Build an interactive seat map, price it by category, and let attendees pick their seat.
Read guideSlot Booking
Let attendees book into activities or time slots, with capacity and optional extra cost.
Read guidePhoto Pool
A shared photo and video gallery your attendees contribute to.
Read guideParticipants Display
Show a public grid of attendees who opt in — great for networking and community events.
Read guideSignature
Capture a signature or agreement to terms — on your page or at check-in.
Read guidePlugin settings reference
How to enable and configure any plugin, and where its features show up.
Read guideAI Assistant
5Meet the in-app assistant
What the built-in AI assistant can see, answer, and do for you.
Read guideBuilding & changing with AI
Let the assistant do the work — example prompts for forms, pages, the terminal, and more.
Read guideAI credits & usage
How AI usage is measured and what happens when you run low.
Read guideAI & your data
What the assistant can access, where your data is processed, and the boundaries that keep it safe.
Read guideSearch the admin panel
Open the command palette to jump to any page, event, participant, or file instantly.
Read guideSecurity & Account
4Security & privacy overview
How your data — and your attendees' data — is protected on FireVue Events.
Read guideData export & deletion
Get your data out, and delete what you no longer need.
Read guideData processing & the DPA
Who's responsible for attendee data, and where to find the data processing agreement.
Read guideAccount settings
Manage your personal account — your profile, password, language, and tickets.
Read guide